Check and make sure that the original is not too thick.
Attempting to use the document feeder with too thick of an original will cause this error.
Attempting to use the document feeder with too thick of an original will cause this error.
You can use the control-panel menus to disable the Misfeed Detection option for copy and scan jobs.
Doing so might allow the original to be copied or scanned. Disabling Misfeed Detection for copy jobs.
Doing so might allow the original to be copied or scanned. Disabling Misfeed Detection for copy jobs.
1. From the Home screen, access the following menus:
- Administration
- Copy
2. Select Misfeed Detection, and then select Disable. Disabling Misfeed Detection for scan jobs
1. From the Home screen, access the following menus:
- Scan/Digital Send Settings
- E-mail Settings
- Default Job Options
2. Select Misfeed Detection, and then select Disable.
1. Open the document feeder lid, pull sheets back into input tray, and resume the job.
2. Check the paper guides and make sure they are set to the correct paper width.
3. Make sure the input tray is not overloaded.
4. Check the document feeder page count on the configuration page for roller life.
5. Verify the paper meets the product specifications.
6. Make sure the document feeder roller door is completely closed.
7. Check the event log for 31.03.30 errors, and resolve those errors first.
8. Clean the document feeder roller.
9. If the error persists, install a document feeder maintenance kit.
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